The COVID-19 pandemic has brought on swift currents of change to all aspects of life and has impacted every business in one way or another. As hospitals try to navigate these challenging times, making staffing decisions becomes more crucial than ever. As COVID-19 drives demand for some healthcare workers, others are furloughed.
As we work through all the changes that are happening not only daily, but many by the hour, efficiency ranks at the top of everyone’s list of priorities. One of the key advantages of utilizing a managed services provider (MSP) is that you do not need to worry about the next steps once a staffing crisis, like COVID-19, hits or when the pandemic will end or when the next wave is coming. The role of an MSP is to work as an extension of your Human Resources or Talent Acquisition team to take that work off the plates of those individuals in your organization, freeing them up for other duties where they may be needed.
The beauty of an MSP is that you can scale your staff up or down by using them to do the work for you. At FocusOne Solutions, we work with our network of staffing agencies to do the recruiting and onboarding of candidates to fill your needs, both on the temporary and permanent basis for clinical and non-clinical roles within your organization. FocusOne handles the contracts with all of the agencies, which provides our clients with a high quality of care and consistency in contract terms and rates. Also our dedicated Operations Consultants work closely with your department or unit managers along with HR to communicate the needs and expectations of your organization.
Another major advantage of utilizing FocusOne as your MSP is that we have a national reach to hundreds of agencies to recruit and identify the most qualified applicants for you to interview. We also have a team of clinical nurses to qualify those applicants in advance to help you save even more time and money.
FocusOne’s clients have seen the benefits of using our platform regardless of utilization or quantity of professionals. For example, when a facility needs a large number of temporary professionals, even though they may not have had this need in the past, FocusOne has everything already in place to open requests for staff and work with the staffing agencies to source and place those individuals. Then when the time comes that the additional staff is no longer needed, we work with the agencies to end those individuals without the client having to do a lot of extra work in researching the contract terms with the different agencies.
Whether your needs are small or large, partnering with an MSP that is ready to spring into action is a tool that many facilities have discovered, especially at a time like this, is essential to their successful business and staffing model.
Courtney is a Business Development Executive with FocusOne Solutions, focusing on helping hospitals and health systems streamline their staffing process through our MSP program, while customizing services to their individual needs. She has been in the staffing industry for nine years, starting her career as an Account Manager with Aureus Medical Group in the Nursing Division before joining the FocusOne team in 2014. Prior to her current role, Courtney was an Operations Consultant for FocusOne. Courtney earned her bachelor’s degree in Sociology from the University of Nebraska at Omaha.