Frequently Asked Questions
Best in class vendor management solutions
How does implementing a vendor management program benefit my company?
Implementing a vendor management program results in significant hard and soft
dollar savings for healthcare facilities or non-clinical organizations. After
conducting a thorough analysis and needs assessment, FocusOne Solutions will
establish optimal bill rates that will enable open positions to be filled with
high quality contingent staff (or direct hire, if applicable) in a timely
You and your staff will have more time to focus on your core competencies
rather than managing multiple staffing agencies. In addition,
FocusOne Solutions ensures a consistent process for compliance. All approved
Affiliate Providers (staffing agencies) will be required to follow the same
pre-qualification guidelines, resulting in identical documentation for each
Do your vendor management solutions cover both per diem and travel staff?
Per diem, direct-hire, and contingent staff can all be included in our vendor
management services. We are a full-service managed services provider. Our vendor
management solutions are customized based on the unique needs of each client. We
work alongside you, not as a replacement of you, and fit into your processes.
What happens to supplemental staff who are currently working on assignment
at our organization?
Any contingent staff currently working at your organization will
finish his or her contract. Extensions of contracts after the VMS “go live date”
will be granted to those professionals who are employees of client approved
Affiliate Providers (staffing agencies).
What happens to our current contracts with staffing agencies?
Your contracts with current staffing agencies remain in effect until the VMS
“go live date” which will be mutually determined by you and FocusOne. Any
Affiliate Providers (staffing agencies) that your organization would like
to continue working with will be invited to participate in our vendor management
services program in hopes of maintaining that relationship with you.
How many Affiliate Providers currently work with FocusOne Solutions as part
of your vendor management services?
There are currently hundreds of staffing agencies who work with FocusOne
Solutions as Affiliate Providers, either on a contingent staff or direct-hire
staff basis. We are continually evaluating new staffing agencies that meet our
clients’ requirements and consistently provide skilled, highly proficient, and
dedicated clinical and non-clinical professionals.
How are job orders for supplemental staff and direct-hire staff sent to
Job orders for direct-hire and/or contingent staff are sent to Affiliate
Providers (staffing agencies) via email. This automated system ensures Affiliate
Providers may receive job orders at the same time or tiered per the client's
How long does it take to get started and to implement a vendor management
It typically takes 30-90 days to implement our vendor management services,
depending on whether or not it you choose to utilize our vendor management
software, FocusOne ConnectSM.
The timeline also depends on the number of client locations
and the scope of the vendor management services selected.
How long have you been in business?
FocusOne Solutions was formed as a managed services provider in 2003 in
response to the industry demands for a streamlined process for supplemental
How long is the contract period for vendor management services?
The term of the vendor management services contract is typically three years,
however FocusOne is open to discussing alternate contract lengths with you.
How much does your service cost?
Our service is subsidized by the staffing agencies (Affiliate Providers) that
we partner with to procure direct-hire and contingent staff. They pay an
industry standard management fee of 3% of the bill rate.